A Massage Chair Brand Since 1997
ROTAI designs and manufactures its own massage chairs as part of a publicly listed health technology group, and has specialised in massage chairs since 1997. Its GCC headquarters in Dubai Silicon Oasis manages sales, warehousing, delivery and after-sales service across the region.
-
29Years specialising in massage chairs -
3M+Families trust ROTAI globally -
1,500+Retail stores worldwide -
130+Countries, from North America and the UK to Australia and the GCC
Is ROTAI a good massage chair brand?
Yes. ROTAI has specialised in massage chairs since 1997 and builds every chair in its own factories. It is part of a publicly listed health technology group (stock code 603579), holds 678 valid patents, has won Red Dot, iF, A’ Design and MUSE design awards, and sells its chairs across North America, the United Kingdom, Europe, Australia, the Middle East and Asia.
In the GCC, ROTAI Health Technology LLC provides local stock, delivery, installation, genuine spare parts and warranty service from its headquarters in Dubai Silicon Oasis.
ROTAI at a glance
Key facts about the company behind every ROTAI massage chair.
| Brand | ROTAI |
|---|---|
| Parent company | Shanghai Rongtai Health Technology Corporation Limited |
| Founded | 1997 |
| Stock listing | Publicly listed, stock code 603579 |
| 2025 revenue | Around USD 220 million, with 51% of sales from international markets |
| R&D | Around 6% of revenue invested in 2025; 270 R&D staff |
| Patents | 678 valid patents (2025) |
| Manufacturing | Own smart industrial parks; a new base under construction in Thailand; capacity of 500,000+ chairs a year |
| Quality systems | ISO 9001, ISO 13485, ISO 14001, ISO 10012 |
| Product certifications | CE, CB, ETL, RoHS, PSE, FCC |
| Global reach | 3M+ families, 1,500+ retail stores, 130+ countries |
| Key markets | North America, United Kingdom, Europe, Australia, Middle East and Asia |
| GCC headquarters | ROTAI Health Technology LLC, Buildings C3 & C4, Light Industrial Units Phase 4, Dubai Silicon Oasis, Dubai, UAE |
| Countries served from Dubai | UAE, Saudi Arabia, Qatar, Bahrain, Oman, Kuwait |
| UAE showrooms | Dubai Festival City Mall (Level 1, Shop MW017) and Palm Jumeirah Mall |
| UAE service | Own technicians, service facility and factory spare parts in Dubai |
| Warranty in the UAE | Up to 10 years on massage chairs (see warranty terms) |
Why we stand behind ROTAI
Customers in the UAE usually ask two questions before investing in a massage chair: who actually makes it, and who will look after it in five or ten years.
ROTAI answers both. Every chair is engineered and built by the manufacturer itself — a company that has specialised in massage chairs since 1997 and, as a publicly listed company, reports its results every year. Here in the GCC, we run our own headquarters, warehouses, delivery team and service technicians, with spare parts supplied directly from the factory.
That combination of manufacturer engineering and local accountability is why I believe ROTAI is the right long-term choice for families and businesses in the region.
Dr. Ramesh BairiDirector, ROTAI Health Technology LLC · Dubai
A publicly listed health technology company
ROTAI’s parent company is publicly listed under stock code 603579 and publishes audited annual reports covering its revenue, R&D investment and patents. The ROTAI brand itself has been making massage chairs since 1997.
ROTAI’s 2025 annual report names the UAE among the markets where its own brand is sold, alongside Canada, Australia, the United Kingdom, Germany and Brazil.
- USD 220 mApproximate revenue in 2025
- 51%Of 2025 sales from international markets
- USD 13 mApproximate R&D investment in 2025 (5.9% of revenue)
- 91New patents in 2025: 30 invention, 33 utility model, 28 design
- 270R&D staff
Who makes ROTAI massage chairs?
ROTAI designs and builds its chairs in its own smart industrial parks, with a third manufacturing base under construction in Thailand. Combined capacity exceeds 500,000 chairs a year.
- 1,000-hour testsCore massage mechanisms run non-stop durability tests before approval.
- 100+ inspection stepsROTAI’s production process includes more than 100 quality-inspection steps and whole-chair ageing tests of up to 500 hours.
- In-house R&D since 2007ROTAI’s own R&D centre develops its mechanisms, software and AI programmes.
The ROTAI brand
Brand idea
The massage chair creator.
Mission
Technology makes life healthier.
Vision
To serve tens of millions of families and hundreds of millions of people with ROTAI products.
Values
Users come first. Be honest. Be meticulous. Hard work makes a dream come true.
“Science and technology make our lives healthier.”Message from ROTAI’s Chairman
ROTAI chairs are sold through department stores, electronics retailers, hotels, airports and online, with a network spanning North America, the United Kingdom, Europe, Australia, the Middle East and Asia.
International design awards
Each award is shown as it appears on the organiser’s official winner page. Select an image to open the page.
-
Red Dot Award: Product Design 2023
RT7730 massage chair
-
A’ Design Award, Golden 2026
A70 Max stretching massage robot
-
A’ Design Award, Platinum 2024
RT9000 massage chair
-
iF Design Award 2022
ROTAI G36 fascia massage gun
-
London Design Awards, Gold 2023
Intell-Rhythm G70
-
MUSE Design Awards, Platinum 2024RT9000 massage chair
Winner page → -
MUSE Design Awards, Silver 2023RT7730 massage chair
Winner page → -
A’ Design Award, Silver 2024S80 massage chair
Winner page → -
NY Product Design Awards, Silver 2023C30 Seashell massage cushion
Winner page →
Inside a ROTAI massage chair
ROTAI develops its own mechanisms, sensors and software. These are the core technologies used across its range.
-
AI body scan
Before each session, sensors measure the length and curve of the neck, back and shoulders and set the massage points to the user’s body.
-
Dual 4D mechanisms
Independent upper and lower mechanisms work the back and hips at the same time, with adjustable depth, width and speed.
-
Flexible SL track and zero gravity
The roller track follows the spine from neck to thighs, while zero-gravity recline raises the legs to relieve pressure on the spine.
-
ROVO walking and stretch programmes
Leg-rest movement that simulates walking and cycling, introduced by ROTAI as the industry’s first cycling massage chair.
-
Full-body air compression
Up to 76 airbags on selected models, covering shoulders, arms, hips, calves and feet.
-
Heat therapy
Graphene and carbon-fibre heating zones for the back, calves and feet on selected models.
On the world stage
ROTAI exhibits at IFA Berlin (2025 and 2026) and at major international trade fairs. Its chairs were installed in the 2008 Olympic Village, and ROTAI was an official sponsor at World Expo 2010.
- AI researchDeepHealth AI massage model developed with Alibaba Cloud.
- Automotive4D massage car seat developed with FORVIA for the IM LS9 SUV (2025).
ROTAI in the GCC
ROTAI Health Technology LLC is ROTAI’s GCC headquarters. From Dubai it serves customers in the UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait with local stock, delivery, installation and after-sales service.
GCC head office · Dubai Silicon Oasis
Buildings C3 & C4, Light Industrial Units Phase 4, Dubai Silicon Oasis, Dubai. Sales, customer care, technical service and operations for the region are run from this office.
+971 4 273 2866 · support@rotai.ae
Delivery and installation
ROTAI’s in-house delivery team operates its own branded vehicles across the UAE. Every chair is delivered, assembled, positioned and demonstrated by trained staff, with same-day or next-day delivery options in the UAE.
UAE warehouses
Chairs, accessories and spare parts are held in ROTAI warehouses at Dubai Silicon Oasis, Arabian Center and a JDL logistics warehouse, so orders and repairs are fulfilled from local stock.
Showrooms and after-sales service
Try the full range at Dubai Festival City Mall (Level 1, Shop MW017) and Palm Jumeirah Mall (formerly Nakheel Mall).
- Service technicians for home visits
- Genuine spare parts supplied by the factory
- Book a repair online or check warranty status
- Up to 10-year warranty — warranty terms
Giving back
Since its founding, ROTAI has supported schools in underserved areas, elderly people living alone, nursing homes, people with disabilities and students from low-income families.
In the region, ROTAI has donated massage chairs to hospitals and elder-care homes and sponsored wellness programmes and community events in the UAE and Saudi Arabia.
After you order
-
Delivery and set-up
Delivered, installed and demonstrated by ROTAI’s own team in all seven emirates.
-
Warranty registered
Your warranty is linked to your order number and can be checked online at any time.
-
Service visits
Book a repair online or call +971 4 273 2866 for a technician visit.
-
Genuine parts
Replacement parts come from the factory that built your chair.
Not ready to decide? Book a free home trial anywhere in the UAE, or pay with 0% instalments from 3 to 24 months through participating banks.
Frequently asked questions about ROTAI
Is ROTAI a good massage chair brand?
Yes. ROTAI has specialised in massage chairs since 1997 and builds every chair in its own factories. It is part of a publicly listed health technology group (stock code 603579), holds 678 valid patents, has won Red Dot, iF, A’ Design and MUSE awards, and serves more than 3 million families in over 130 countries.
Who makes ROTAI massage chairs?
ROTAI massage chairs are designed and manufactured by ROTAI’s parent company, Rongtai Health Technology, in its own smart factories. ROTAI is the manufacturer, not a reseller of white-label chairs.
Where are ROTAI massage chairs sold?
ROTAI massage chairs are sold in more than 130 countries through over 1,500 retail stores, with a presence across North America, the United Kingdom, Europe, Australia, the Middle East and Asia.
Is ROTAI a publicly listed company?
Yes. ROTAI is the brand of Shanghai Rongtai Health Technology Corporation Limited, which is publicly listed under stock code 603579. The company has made massage chairs since 1997 and publishes audited results every year.
Is ROTAI the same as Rongtai?
Yes. ROTAI is the international brand name used by Rongtai Health Technology for its massage chairs and wellness products.
Is ROTAI a white-label brand?
No. ROTAI designs its own massage mechanisms, holds its own patents and builds and tests its chairs in its own factories, which is why it can supply genuine spare parts directly.
Where is ROTAI’s GCC headquarters?
ROTAI Health Technology LLC is located in Buildings C3 & C4, Light Industrial Units Phase 4, Dubai Silicon Oasis, Dubai, UAE. It serves the UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait. Phone: +971 4 273 2866.
Does ROTAI have spare parts and technicians in the UAE?
Yes. ROTAI runs its own service team in the UAE, with trained technicians for home visits, a service facility at its Dubai Silicon Oasis head office and genuine factory spare parts held in UAE stock. Repairs can be booked online or by calling +971 4 273 2866.
What warranty do ROTAI massage chairs have in the UAE?
Most ROTAI massage chair models carry a 10-year warranty from the date of purchase or delivery, covering manufacturing defects with free parts replacement. Some models carry 5 years and accessories 1 year.
What awards has ROTAI won?
Verified awards include the Red Dot Award: Product Design 2023, iF Design Award 2022, A’ Design Golden 2026, Platinum 2024 and Silver 2024, MUSE Design Platinum 2024 and Silver 2023, London Design Awards Gold 2023 and NY Product Design Awards Silver 2023.
Where can I buy a ROTAI massage chair in the UAE?
At rotai.ae, at ROTAI showrooms in Dubai Festival City Mall and Palm Jumeirah Mall, and through authorised retailers including Virgin Megastore, Sharaf DG and Danube Home.
Does ROTAI deliver and install across the UAE?
Yes. ROTAI’s in-house team delivers and installs chairs in all seven emirates, with same-day or next-day options in many areas, and also delivers to Saudi Arabia, Qatar, Bahrain, Oman and Kuwait.
How long has ROTAI been making massage chairs?
Since 1997 — 29 years of specialisation in massage chairs and massage products.
Experience ROTAI in person
Visit ROTAI at Dubai Festival City Mall or Palm Jumeirah Mall, or speak with our GCC team about the right chair for your home or business.